Do not sell or share my personal information
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
What is an eSIM?
An eSIM (Embedded Subscriber Identity Module) is a digital SIM that allows you to activate a cellular plan from a carrier without using a physical SIM card.
How do I install an eSIM?
Install your eSIM by scanning the QR code we provide upon purchase. Follow the on-screen instructions on your device to complete the setup.
Which devices are compatible with eSIMs?
eSIMs offered through Kangoesim are compatible with most modern smartphones, tablets, and smartwatches that support eSIM technology. Please check your device's specifications to ensure compatibility.
Can I use my eSIM while traveling internationally?
Yes, Kangoesim specializes in offering eSIMs for international travelers. You can choose eSIM plans suitable for various global destinations, ensuring connectivity without the high roaming charges.
How do I switch between multiple eSIM profiles?
You can manage your eSIM profiles directly from your device’s settings. Go to the cellular plan settings, select the eSIM you wish to activate, and toggle it as your active plan.
Can I use both a physical SIM and an eSIM at the same time?
Yes, if your device supports dual SIM technology, you can use both a physical SIM and an eSIM simultaneously.
How do I purchase an eSIM?
Browse available eSIM plans on the Kangoesim website, select your destination and plan, complete the transaction, and receive your QR code for activation.
What if my eSIM isn't working?
Ensure your device is compatible and that you've followed the activation instructions. If you continue to experience issues, please reach out to our customer support.
Can I delete an eSIM profile purchased?
Yes, you can delete an eSIM profile from your device’s settings. Note that reactivation may require a new QR code or coordination with the provider.
How secure are eSIMs?
eSIMs provide enhanced security compared to traditional SIMs, as they cannot be physically removed or swapped without your knowledge.
How do I manage my eSIM settings?
Manage your eSIM settings directly from your device's cellular or mobile data settings menu, where you can activate or deactivate various eSIM profiles.
What should I do if I lose my device with an active eSIM
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