Sometimes, an eSIM may appear as "activating" or show an activation error on iOS. This often occurs when the eSIM is installed but you haven't yet reached the destination country or region.
Rest assured, the eSIM is fully installed. The activation will complete once you're in the coverage area at your destination.
Even if it remains stuck, other features not requiring network connectivity will work normally. Once you arrive and are within coverage, the eSIM will activate automatically.
If you need assistance, contact Kango Mobile support — we’re here to help!
